International Shipping Policy

Our company is committed to providing a reliable and secure shipping service to customers worldwide. In accordance with international trade laws, we strive to ensure efficient and compliant delivery of our products.

Shipping Terms Each order is shipped via registered parcel, accompanied by a tracking number. This number is communicated by email to our customers once the parcel is dispatched. This practice ensures maximum transparency and allows our customers to track the progress of their order in real time.

Delivery Times We wish to inform our customers that delivery times are beyond our control. They may vary depending on transport operators and international logistics conditions. Our team works hard to meet the stated delivery times, but delays can occur due to external factors.

Legal Responsibility It is important to note that we cannot be held responsible for loss, theft, or damage of the parcel once it is dispatched. Additionally, our responsibility ends when the tracking number is sent to the customer. Before placing an order, it is imperative for the customer to inquire about their country's laws regarding the importation of dietary supplements. If the goods are blocked by customs authorities upon entry into the country, we cannot be held responsible.

We encourage our customers to carefully review local regulations before ordering to avoid any inconvenience related to the receipt of their order. Our goal is to provide a transparent and high-quality service, respecting international standards and customer expectations.

This policy is intended to ensure that our customers are fully informed about our shipping practices and the risks associated with international purchases. For further questions or additional clarification, please do not hesitate to contact our customer service.